Family Arrives At Hotel In Cuba Only To See It Looks Nothing Like The Brochure

Published on 07/30/2019
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Insult To Injury

The company the Evans went through to book their vacation, The Holiday Place, took no responsibility for what the family endured. When the media reached out to them for a comment, they simply cited data protection regulations to decline comment.

Insult To Injury

Insult To Injury

To top it off, the offer of giving each family member a $130 coupon off their next vacation, which amounted to $780, was a fraction of the $13,000 they had spent. The coupons were nothing but a “goodwill gesture” as the company didn’t think any of this was their fault.

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Standards Vary

The agency’s claim that standards are different in various countries was laughable in this case, but it does apply to some trips. Aside from Brisas del Caribe, people living in countries like the U.S. that travel abroad should keep in mind that standards at home are not necessarily the same as in other countries.

Standards Vary

Standards Vary

The four-star hotel in your hometown might not be the same as the one in the Caribbean or South America. We aren’t saying you shouldn’t go, just that you should adjust your expectations beforehand.

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