Word To Mouth
The fact that the Evans family could even read about their hotel on TripAdvisor is a revolutionary concept in itself. That option didn’t even exist until about two decades ago. Nowadays, checking the website and brochure of a hotel is not enough. It’s crucial to read the reviews.
Word To Mouth
Today, deciding on a destination or booking a hotel is never done before reading up about them online. It’s such a useful tool to have when planning a vacation. Just a few more minutes on TripAdvisor might have saved the Evans family so much heartache.
Moving On
It’s safe to say that this experience was pretty traumatizing and it will not be something the family will forget anytime soon. All the same, most people most likely have a somewhat similar experience to this one, in some way or another.
Moving On
Most people can relate to bad hotel experiences, from stained towels to dirty showers and stinky rooms. At the end of the day, all there really is to do is to move on with life. That, and, of course, leave an honest review.
