Explaining The Situation
Tracey Hamblen explained to the operators their concern with the situation with Alexander. He mentioned that he was indeed an extremely loyal customer that he orders almost every night from them for ten straight years and that they haven’t received any orders yet from him for the past 11 days. It has been more than 11 days since his last order and that it worries him as well as the team. This was something extraordinary and unusual. They knew that Alexander wouldn’t do something like that unless he’s away.
A Bit Bizarre
After hearing the staff of Domino’s concern for their loyal customer, the police officers and the operators must probably appreciate what they did and are surprised by the story. Not every staff would go at such length when a customer decided not to order one day. They wouldn’t be bothered at all and lived their normal lives forgetting such a customer existed. However, for this branch, it was different. They treated Alexander like a family so it is not hard to notice his absence.